Contact Info
Have questions, suggestions, or just want to connect with us? Reach out to the MissPlayTCG team! Our dedicated support is available to assist you with any inquiries or concerns. You can contact us via email at support@missplaytcg.com for a prompt response. Additionally, stay updated on the latest releases, events, and community discussions by following us on our social media channels: Instagram, Facebook, and Twitter. We value your feedback and look forward to hearing from you as we continue to enhance your TCG journey.
Address
950 N Diamond Bar Blvd,
Diamond Bar, CA 91765
Phone Number
(626) 536-7689
E-mail Address
support@missplaytcg.com
Working Days/Hours
Sat 10:00 AM - 10:00 PM
Sun 1:00 PM - 10:00 PM
Monday Closed
Tuesday 4:00 PM - 10:00 PM
Wednesday 4:00 PM - 10:00 PM
Thursday4:00 PM - 10:00 PM
Friday 4:00 PM - 10:00 PM
Send Us a Message
Frequently Asked Questions
Why is my order delayed?
admin2024-03-02T23:17:46-08:00Order delays can occur due to various reasons, including high demand, unforeseen circumstances, or shipping issues. Rest assured, our team is actively monitoring your order, and you can reach out to our customer support at support@missplaytcg.com for specific information about your order.
How do I cancel an order?
admin2024-03-02T23:18:09-08:00To cancel an order, please contact our customer support team at support@missplaytcg.com as soon as possible. Include your order number and the reason for cancellation, and our team will assist you in the process.
How do I modify an order?
admin2024-03-02T23:18:45-08:00Unfortunately, once an order is placed, modifications may not be possible due to our efficient processing system. For any urgent changes or concerns, please reach out to our customer support team at support@missplaytcg.com, and we will do our best to assist you.
How do I track an order?
admin2024-03-02T23:19:03-08:00Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. If you encounter any issues or have further questions, feel free to reach out to our customer support at support@missplaytcg.com.
How do I get a refund?
admin2024-03-02T23:19:25-08:00If you need a refund, please contact our customer support at support@missplaytcg.com. Include your order number and the reason for the refund request. Our team will guide you through the process and ensure a prompt resolution. Please refer to our refund policy for more details.